How much time, effort, and creativity will be required on my part?
No creativity is required on your part at all. If you ARE creative, you can provide us with your design ideas. But if you are not creative, you just need to answer our questions, and we will be the creative ones!
The initial consultation is approximately an hour, and any additional time will be based on how long it takes you to review and discuss a page that is in progress.
How long does it take for the album to be completed?
That depends on the number of pages, the size of the album, and how quickly you respond to my questions throughout the process. Generally it takes 5-6 weeks.
Will my pictures be damaged?
We make digital copies of every picture we receive and use those for your layout. If you prefer that we use the actual photo that you provide us, we will discuss the types of adhesive products we use and how they may affect your photos.
What if I change my mind about the design?
We include one change per layout or page at no charge. If you ask for additional changes, we will gladly make the change for an additional fee for each change.
How do I know you are any good?
Samples of several pages are available on our website here, and we include explanations about how we used the photos we received. We also provide you “progress reports” and samples of the first 2 pages to make certain we are on the right track.
What if I don’t like it?
We want you to be completely satisfied. We guarantee you will love the finished album, and we will do whatever we can to ensure your satisfaction.
What is the signed agreement that you mention in the Pricing section?
We want to make sure your expectations are met, and there are no misunderstandings throughout the project. The agreement describes what you can expect from us and what we will need from you. Click here to view the agreement (.pdf).
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